Most orders start processing shortly after payment. If delivery has not started within the stated time, check that the submitted profile or post link is correct and contact support with your order number so we can investigate it.

A small amount of natural fluctuation can happen on social platforms. If the drop is larger than the service guarantee, send us your order number and we will review the delivery and apply the available refill or support solution.

First, do not place several orders for the same target at the same time. Confirm that the profile is public, then contact support with the order number and the current count. We will check whether the order is still within its delivery or refill period.

Delivered followers cannot be manually removed one by one through the order system. You can remove accounts from your profile yourself, but this does not create an automatic refund or restore the purchased balance.

Purchased followers are delivered to the profile specified in the order and cannot be transferred or resold through our service. If you need a different target, create a new order for that profile.

Keep your account public while the order is processing, use a valid profile link or username, and avoid changing the username during delivery. We never need your Instagram password, so do not send it to anyone.

The maximum quantity depends on the selected service and the available quantity shown on its order form. For a larger campaign, split it into reasonable orders and contact support first so we can confirm the limits.

Orders work with eligible public profiles and posts. A private, restricted, deleted, or incorrectly linked account may prevent delivery, so make sure the target is accessible before placing the order.

If an order qualifies for a refund under our Terms of Service, contact support with the order number and explain the issue. We will review the payment and delivery status first; approved refunds are returned through the original payment method.

Available payment methods are shown at checkout. The page may offer card payments such as Visa, Mastercard, Discover, or American Express, along with any additional provider enabled for your order.

You can use any supported payment method displayed on the checkout page. If your bank card is unavailable, try another supported card or payment option, or contact your bank about the declined transaction.

PayPal is available only when it is displayed as an option in the current checkout. Payment methods can change by country and provider, so use the options shown on the payment page rather than relying on an older list.

Check the card number, expiry date, security code, billing details, and available balance. If the card is still declined, contact your bank or try another payment method. Do not submit the same failed payment repeatedly.